Protecting your information and your money: Grandpoint Bank Executive Vice President & Chief Risk Officer Susan Wahba provides insight
Our clients are our top-most priority. You entrust us with your personal information, your money and your confidence. We, in turn, have designed and implemented systems to make sure we help protect you and your business from cybercrime.
With new technologies come exciting new opportunities but also new risks and vulnerabilities. That’s why bank regulators require us to collect identifying information about you and your business. All that information helps our risk management team build a summary so that we understand your business and your projected account activity.
With the account summary, we can analyze the activity flowing through your account in order to red flag transactions or requests that seem out of the ordinary and bring these to your attention. Our objective is to prevent fraudulent activity, including people who illegally obtain your personal and financial information, through phishing, computer hacking or other illegal schemes, from using it to defraud your bank accounts.
We also continuously reinforce our protection systems. We regularly conduct audits on our firewalls and retain outside agencies to perform vulnerability penetration testing on our electronic and personal communications systems.
We appreciate the effort you make to assist us in building a summary for you and your business. This detailed information allows us to construct a system to keep your information safe and secure and reduce the threat of cyber and other crimes.
If you’d like to know more about how our risk management systems and strategies are helping to protect your accounts, please feel free to speak with your Grandpoint banker.
Susan Wahba joined Grandpoint Bank in 2012 as Bank Secrecy Act (BSA) Officer. She was named EVP & Chief Risk Officer in 2013. She has over 20 years of banking experience, including a regulatory background. She spent 13 years as a risk management examiner for the Federal Deposit Insurance Corporation (FDIC). She led examination teams on both safety and soundness and Trust Department examinations of numerous FDIC-insured financial institutions. During her time at the FDIC, Susan became a subject matter expert in BSA, fraud, and trust. She is a Certified Anti-Money Laundering Specialist and has been a member of the Association of Certified Anti-Money Laundering Specialists (ACAMS) since 2010. She currently sits on the Executive Board of the Southern California Chapter of ACAMS.